Please confirm the following before making an inquiry

For the following questions, please contact the dedicated contact.

  • Click here to purchase or inquire about parts such as lid packing: Tiger Parts Shop
    *Tiger Parts Shop only delivers within Japan.
  • Click here for inquiries from corporate customers

If you have any other questions or inquiries / requests regarding product purchase, please fill out the form below and submit it.

  • Inquiries on our regular holidays (Saturday / Sunday, National holidays, Summer and/or Winter holidays, etc.) will be answered after the next business day.
  • For inquiries after ordering, please fill in the order number described in the order confirmation email.
  • If you are a registered member, please enter your registered e-mail address.
  • Please note that if you do not receive a reply e-mail, the following cases may apply.
    • When there is an error in the e-mail address you have entered.
    • When the domain that the customer can receive has been specified. Please set up reception from "".
    • When the e-mail from our company is recognized as "spam" due to the settings of your e-mail service or anti-virus software. Please check the "Junk mail folder" or check the settings of the service and software.