Tiger Corporation regards personal data as valuable property belonging to each individual, and considers it is an important responsibility of the Company to treat it appropriately, and is committed to work on it by declaring as follows.
When collecting personal data, the purpose and the Company’s contact information for inquiry shall be provided. The personal data shall be collected only to the extent necessary and by consent of the customer. The collected data shall be used only for the purposes agreed on by customer. Any use of the personal data beyond the purposes agreed upon by the customer must be notified to and consented by the customer.
The personal data shall not be disclosed or provided to any third party unless any of the following applies.
A contact for inquires for the personal data shall be provided, and any requests from customer for disclosure, correction, deletion, or discontinuation of use of the data shall be attended to the extent reasonable.
Any necessary safety management measures shall be taken to prevent leak, loss or damage, or any use of the personal data for purposes other than the original intent. If any failure occurs, corrective action shall be immediately taken..
The Company shall sign a confidentiality agreement with any of its outsourcing companies to properly handle the personal data
In addition to appointing a person in charge of personal data protection management, the Company appoints a responsible manager for each division that deals with personal data to take above measures appropriately in an effort to sufficiently control personal data. Also, periodical educational campaigns shall be provided for the Company’s employees in order for them to take appropriate personal data protection measures.
The Company shall comply with all applicable laws and regulations, national guidelines as well as any other norms regarding personal data protection. For that purpose, the Company shall establish a personal data protection management system as well as make an effort to improve the management system on an ongoing basis by conducting internal audit.
Established on April 20, 2020Yoshisato Kikuchi President, Tiger Corporation
The Company uses personal data for the following purposes.
Subject to disclosure, correction, or discontinuation of use
The Company and Tiger Life Service K.K., which conducts sales through internet as an affiliate of Tiger Corporation, share data of customers who place an order through the internet shopping.
[Data items] Name, Contact, Name of the purchased product, Quantity [Purpose of use] For after-purchase servicing [Responsible party] Tiger Life Service K.K.
The Company and Tiger Technical Service K.K. as an affiliate of Tiger Corporation share the data of customers who requested a repair service.
[Data item] Name, Contact, Name of the product requiring a repair [Purpose of use] For repair service [Responsible party] Tiger Corporation
Contact: Customer Service, Tiger CorporationTelephone number: Navi-dial 0570-011101 (with fee)Open hours: 9:00 a.m.- 5:00 p.m. Monday – Friday (except for the holidays/the Company’s close day)
If Navi-dial is not usable, please call (06) 6906-2121.
The Company may, from time to time, obtain the following personal data from users of this website.
The Company shall never collect sensitive personal data, such as passport information and health information through this website.
The Company collects personal data when a user of this website initiates any of the following.
The Company shall collect and process personal data only for the purposes described below.
Before attempting to further process personal data for purposes other than the original purpose of collecting personal data, the Company shall provide the information related to other purposes and any other relevant additional information.
The Company may outsource the handling of the website users’ personal data to a contractor, which the Company outsources the operation in whole or in part, within the scope necessary to achieve the purpose of using personal data. The outsourcing contractor is selected based on the criteria for the selection established by the Company and is managed/supervised appropriately.
The Company and Tiger Life Service K.K. as an affiliate of Tiger Corporation share the information of customers who have placed an order through Internet Retailing conducted by Tiger Life Service K.K.
[Data item] Name, Contact, Name of the purchased product, Quantity [Purpose of use] For after-purchase servicing [Responsible party] Tiger Life Service K.K.
The Company and Tiger Technical Service K.K. as an affiliate of Tiger Corporation share the information of customers requesting repair service.
[Data item] Name, Contact, Name of the product requiring repair [Purpose of use] For repair service [Responsible party] Tiger Corporation
The Company takes appropriate systematic/technical security measures in an effort to protect the website users’ personal data to prevent wrongful use, loss, or falsification of personal data. The Company shall grant personal data access authority only to the limited parties, including the employees and representatives of the Company, outsourced company, and other third party that needs to access to the data. Those who are granted the access authority shall assume obligation for confidentiality in accordance with the employment contract or (data processing) contract.
In the event of personal data infringement, the Company shall notify that to any involving supervisory authorities as well as data subject in compliance with any applicable privacy laws and regulations.
The Company shall not retain the website users’ personal data beyond the necessary limit for the purpose of data collection.
A website user is entitled to request the Company to delete his/her own personal data any time. The Company shall delete personal data when it considers unnecessary to retain the data in light of the purpose of collection/processing of the data.
The Company uses Cookie so that the website works properly.
Cookies is a small piece of information stored on a website user’s computer by the browser. The Company uses different types of cookies depending on the purpose.
The Company uses a third party’s cookies only for the purpose of improving the quality and effectiveness of the website. For example, it uses Google Analytics that is configured in such a way as to give consideration to privacy issues.
Cookies are enabled in most browsers as default settings. It is possible to disable cookies or to have them displayed when transmitting. However, when cookies are disabled, some functions or services on the Company’s website or any other websites may stop working properly.
If the personal data processing is based on customer’s consent, a website user is entitled to withdraw that consent concerning his/her own personal data any time.
A website user is entitled to request an access to his/her own personal data. In this way, a website user may receive a copy of his/her own personal data possessed by the Company.
A website user is entitled to request correction of his/her own personal data possessed by the Company. In this way, any imperfect or incorrect data concerning the website user possessed by the Company can be corrected.
A website user is entitled to request deletion of his/her own personal data. In this way, any personal data that have been processed without legitimate grounds by the Company can be deleted or removed.
A website user is entitled to express an objection to the processing of his/her personal data that the Company performs to gain legitimate interest. In case the Company is processing the personal data for the purpose of direct marketing, the Company shall always accept the website user’s objection. If the Company performs the personal data processing for any other purposes, the Company shall suspend the personal data processing except for any compelling legitimate grounds (i) that take precedence over the website user’s interests/rights and freedom, or (ii) in relation to commencement of legal procedures/implementation or claim testification.
In addition to the above, a website user has a right to file a complaint to a supervisory authority (especially to a supervisory authority of the residence/work office of a website user or in any EU member country allegedly violated GDPR) at any time. The Company appreciates an opportunity to attend users’ complaints before they contact the supervisory authority. Please contact us first before you may consider filing a complaint to the authority.
When any website users under the age of 16 exercise the right specified in this Article, he/she needs to have a parent/guardian give his/her consent to use this website or to agree on the user of the website after getting a permission of his/her parent/guardian.
If Navi-dial is not usable, please call (06)6906-2121.
In addition to the customers’ right above, those who live or work within EU or who claim that the Policy violates GDPR may submit complaints to the control authority. However, we ask that a customer contact the Company prior to submitting complaints to the control authority.
The Company shall have the right to delete the website users’ account without prior notice at all times. In the event of account deletion, the Company shall bear no responsibility for the website user.